Managed Services

Managed Services provide a technology game plan for your business. Convergent in the business of strategic technology planning. We have years of experience and expertise to understand how it can transform your organization. The only way to reimagine how technology can transform your business is to work with a partner that has the experience and vision to deliver.

The Ultimate Unified Communications & Collaboration Experience

The ultimate Unified Communications and Collaboration solution embraces a full spectrum approach, where everything including the system, solutions, hardware/software, maintenance, ongoing management, support, and training are delivered by a single solution – ConvergentOne UC&C! Whether your system is on-premises, hybrid, privately or publicly hosted with ConvergentOne UC&C as your provider, we will handle every step of the process. From carrier and installation to ongoing monitoring and support, we’ll always be there for you, ensuring that your company is always connected. Consider us a partner that helps your business thrive!

ConvergentOne Unified Communications & Collaboration:

Single or Multi-Location – including remote workforce
On-Premises, Hybrid, Public or Private Cloud Deployments – Customize to Your Needs!
24x7x365 monitoring – carrier analysis, infrastructure, connectivity, voice/IP telephony, voicemail, IVR, messaging, multi-media conferencing, telepresence, full contact center, and business analytics
Full multi-disciplinary operational and engineering support for design, analysis, migration, implementation, ongoing strategic support for business continuity and planning.
Scale & Deploy swiftly to meet ever-evolving business and compliance requirements
Thorough & continuous assessment of current and future needs, from carrier to network to contact center that aim to drive consistent results across business lines
Vendor, Project Planning & Management, Staff Augmentation where needed so that you can focus your team on their competencies and goals
ConvergentOne UC&C takes control of the details with a complete managed service offering that frees you to focus on your core area of business