ConvergentOne SMB

Customized IT Managed Services tailored for the Small and Medium-Sized Company

What are Managed Services? Managed Services takes everything you know to be true about your technology and brings your organization to the next level – more efficient, more predictable costs, and more secure. Our technicians proactively monitor every moving piece of your technology. If we find an error, we fix it. If you need support, we hold you up. If your business is attacked, we fight the battle for you. Managed Services is the only realistic path to reliable technology that enables business growth.

What can ConvergentOne offer you?

• Predictable technology expenses through fixed monthly costs including everything you need to run your business and plan for growth.
• Peace of Mind knowing that your critical infrastructure, data, customer communications, and more are being monitored and protected 24x7x365.
• Security is at the heart of our services. Everything needed to secure your environment and integrate with our platforms is included.
• Guarantee unrivaled support and response times to increase uptime, productivity and ensure predictable technology expenses.

Why is that important?

It’s not just important. It’s a requirement. If you can’t protect your network, minimize IT complications, and secure your data, then you’ll be asked to join the long list of businesses on their way out of the entrepreneurial world. In the modern world, no consumer has time for a business that can’t find and implement dependable, high-quality technology.

Our goal is to create technology our partners can be proud of…

How do our partners BENEFIT from Managed Services?

• Financial Services Companies keep loyal customers with highly available applications, secure info, ensure compliance in ever-growing regulatory environment.
• Manufacturers can exchange hardware glitches for better results.
• Lawyers can rest easy knowing their data is safe and their network is secure.
• Medical facilities can see more patients and still deliver high-quality care.

ConvergentOne UC&C

The Ultimate Unified Communications & Collaboration Experience

The ultimate Unified Communications and Collaboration solution embraces a full spectrum approach, where everything including the system, solutions, hardware/software, maintenance, ongoing management, support, and training are delivered by a single solution – ConvergentOne UC&C! Whether your system is on-premises, hybrid, privately or publicly hosted with ConvergentOne UC&C as your provider, we will handle every step of the process. From carrier and installation to ongoing monitoring and support, we’ll always be there for you, ensuring that your company is always connected. Consider us a partner that helps your business thrive!

ConvergentOne Unified Communications & Collaboration:

• Single or Multi-Location – including remote workforce
• On-Premises, Hybrid, Public or Private Cloud Deployments – Customize to Your Needs!
• 24x7x365 monitoring – carrier analysis, infrastructure, connectivity, voice/IP telephony, voicemail, IVR, messaging, multi-media conferencing, telepresence, full contact center, and business analytics
• Full multi-disciplinary operational and engineering support for design, analysis, migration, implementation, ongoing strategic support for business continuity and planning.
• Scale & Deploy swiftly to meet ever-evolving business and compliance requirements
• Thorough & continuous assessment of current and future needs, from carrier to network to contact center that aim to drive consistent results across business lines
• Vendor, Project Planning & Management, Staff Augmentation where needed so that you can focus your team on their competencies and goals
• ConvergentOne UC&C takes control of the details with a complete managed service offering that frees you to focus on your core area of business