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Unified Communications & Contact Center
Reliable and efficient business communication starts with a well-designed Unified Communications (UC) strategy. Convergent provides expert guidance and ongoing advisory support to help businesses optimize their UC, UCaaS, and CCaaS solutions.
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UCaaS & CCaaS
Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) enable businesses to streamline communication and enhance customer interactions. Convergent delivers cloud-based solutions that integrate voice, video, messaging, and collaboration tools to ensure seamless connectivity across teams and customers.
Our UCaaS/CCaaS offerings provide advanced call routing, AI-driven analytics, and omnichannel capabilities to improve customer experiences and drive business success. Whether you need a flexible, scalable communication platform or a fully integrated contact center, we help you implement the right solution.
Managed UC
A well-managed Unified Communications (UC) system ensures reliable and efficient business communication. Convergent’s Managed UC services provide end-to-end support for voice, video, and collaboration tools, ensuring optimal performance with minimal downtime.
Our team proactively monitors, maintains, and updates your UC platform, allowing your organization to stay connected without the hassle of day-to-day management. With expert support and seamless integration, we enhance productivity while reducing the burden on internal IT teams.
Deployment Services
Seamless deployment is essential for maximizing the value of your IT and communications investments. It ensures smooth implementation, integration, and optimization of your Unified Communications, CCaaS, and IT infrastructure solutions. Our team of experts provides strategic guidance, hands-on support, and best practices to help businesses transition to new technologies with minimal disruption.
Whether deploying cloud-based communication platforms or connected network infrastructure, we ensure a streamlined process that aligns with your business goals. With Convergent, you gain a trusted advisory team that not only facilitates deployment but also ensures your solutions are optimized for performance, security, and scalability.
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With Convergent's many solution offerings, your business can confidently navigate the ever-changing technology landscape, ensuring seamless operations, security, and scalability. Let us help you build a future-ready IT strategy that drives innovation and growth.
