Our Solutions

Let our experts help plan and implement all aspects of your organization’s technology. Our Trusted Advisors can help your organization make smart technology decisions to enable your success. Through strategic partnerships with industry-leading technology manufacturers, Convergent offers the best in IT Solutions, Cloud, Collaboration, Cybersecurity, and Managed Services. No matter the industry or size of your organization, we customize solutions to your unique business needs.

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Unified Communications

Communication among team members can be challenging when you have multiple platforms to manage. To overcome this challenge, partner with Convergent, one of the leading Unified Communications (UC) companies in Pennsylvania.

With our services, you can integrate all your communication technology into one platform, helping your employees exchange information more quickly. Efficient correspondence between workers creates a better environment, enabling you to deliver superior customer experience anytime, anywhere.

  • Unified Communications as a Service (UCaaS)
  • On-Premises Hardware
  • Private Cloud
  • Hybrid Cloud
  • Contact Center
  • Customer Experience
  • Collaboration
  • User Experience
  • Carrier and Transport Services

Convergent provides full-service design, implementation, and 24/7 management starting with the carrier services all the way through comprehensive contact center deployments.

Cloud

Cloud can mean many different things to different organizations, and Convergent can help clear up your cloud strategy so it’s sunny skies ahead for your business.

Cloud can be private, public, hybrid or a combination of all. It spans an organization’s entire business cycle. Convergent can help design, build, implement and manage the most effective cloud strategy for your business. Cloud offers many new infinite possibilities for companies. As demand for digital services continues to soar across the world, organizations need to compete on the experiences their applications deliver internally and externally.

Use Cases

  • E-mail/File Sharing
  • App/Workload Management
  • Cloud Governance
  • Cloud Migration
  • ITaaS and DevOps
  • App Experience
  • App Performance & infrastructure optimization
  • Cloud Based HA/DR
  • Business Impact & AIOps
  • Cloud Security
  • Application Security
  • Application Segmentation
  • Multicloud Networking

Why is that important?

Organizations are engaging in a number of different initiatives when it comes to their cloud structure:

  • Evolving their on-premises hardware and software to take advantage of cloud applications, services, and new development methodologies.
  • Expanding to multiple public clouds and SaaS providers to capitalize on the services innovation and scale provided by the growing multi-cloud ecosystem.

Convergent’s ability to address “cloud” in all these ways can permeate an organization allowing rapid change to address ever-changing business requirements. Wherever our customers are in their approach and whatever their preferred operating is, we are here to support their unique use cases with those critical capabilities.

Data Center

The data center is the hub in an enterprise that houses and maintains back-end IT systems and data stores – its mainframes, servers, and databases. With today’s more distributed computing methods, single data center sites are still common but are becoming less so.

Market and industry trends are changing the way enterprises approach their data center strategies. Several factors are driving enterprises to look beyond traditional technology infrastructure silos and transform the way they view their data center environment and business processes. These include aging data center infrastructures that are at risk for not meeting future business requirements, an ongoing cost-consciousness, and the need to be more energy-efficient

Core Competencies

  • Compute
  • DC Networking
  • Virtualization
  • Hyperconverged
  • Storage Area Network (SAN)
  • Security
  • Private
  • Public
  • Hybrid
  • Backup
  • Disaster Recovery (DR)
  • Business Continuity
  • Managed DC

Why is it important?

In a global economic environment where digital transformation is no longer hype, and the applications are the primary interface between businesses, users, and their customers, digital interactions become more convenient for everyone.  Where it seems fast and easy on the surface, these expectations make it much more complex and stressful for the IT professionals that have to make it work.  On top of that, there is no room for the data center to experience any downtime.

In terms of management, time is money, and if any part of the network or applications are down, a business is losing money.  Convergent takes a holistic approach to the planning all the way through post-production operations providing a customized strategy enabling a business to maximize up-time and efficiency of output so mission-critical tasks can be executed.

Enterprise Networking

The “Enterprise network” denotes the IT infrastructure that organizations use to provide connectivity among users, devices, applications, and locations. The goal is to support the organizations’ business objectives by delivering services reliably and securely to team members, partners, customers, and, increasingly, also things.

  • SD-WAN
  • SD-Access
  • User-defined Network
  • Enterprise Network Security
  • Cloud-Managed Networking
  • Wireless Networks
  • Secure Access
  • Mobility
  • EN Switching
  • EN Routing
  • Managed Networks

Why is it important?

Whether your priority is gaining 360-degree network visibility or security, or it’s simplifying your wired and wireless access, branch, or wide-area networks with software-defined networking. If you need to optimize for access to cloud applications, a mobile workforce, the Internet of Things (IoT), or all three, the Convergent team will customize and implement a strategy designed for your needs.  Our custom-tailored approach can scale from the smallest to the largest deployments. Contact us Today to explore what is best suited for your organization’s demands.

Cybersecurity

Cybersecurity for the entire business enterprise.

There are 2 types of businesses – the ones that are being hacked and the ones that don’t know they are being hacked.  Protecting your organization from digital attacks has never been more important. Cyberattacks are usually aimed at accessing, changing, or destroying sensitive information; extorting money from users; or interrupting normal business processes.

Implementing effective cybersecurity measures is particularly challenging today because there are more devices than people, and attackers are becoming more innovative. Convergent’s team utilizes multiple resources to ensure your business is doing everything it can to play defense from every angle against constant network security threats.

Why is it important?

In today’s connected world, everyone benefits from advanced cyber defense programs. At an individual level, a cybersecurity attack can result in everything from identity theft, to extortion attempts, to the loss of important data like family photos. Everyone relies on critical infrastructures like power plants, hospitals, and financial service companies. Securing these and other organizations is essential to keeping our society functioning.

  • Enterprise Cloud Security
  • Managed Security
  • Small Business Security
  • Secure Access
  • LAN-WAN Security
  • Secure Data Center
  • Remote Workforce
  • Endpoint Protection
  • Mitigation & Response

Backup & Disaster Recovery

At some point, all computer hardware fails. It’s a fact of life. Whether it’s from age or accident, data loss is inevitable when hardware fails. It can cripple an organization in a second and destroy profits just as easily. This is why an effective business continuity plan and Backup & Disaster Recovery (BDR) solution are essential to virtually every business today.

Backup and Data Recovery has come a long way. Long gone are the days of media-vaulted backup and manual recovery methods. Today’s BDR solutions provide secure, fast, monitored, and continuous backup and rapid data restoration through cloud-based architecture. A variety of methods and options are available in the marketplace to cater to any business need.

Why is it important?

Data backup and disaster recovery are not the same, but both are necessary for long-term business technology resiliency. You must have the right recovery mindset, which means:

  1. Backing up data according to your recovery strategy
  2. Connecting the right recovery systems to the properly backed-up data
  3. Creating a programmatic approach to recovery by arming yourself with the right people, right processes, and right tools, and making sure they’re all available at the right time

Backup software can fail, or the person responsible for backing up can fail. Also, backing up without recovery in mind is tantamount to not backing up at all. And finally, there are other steps you need to take in order to successfully restore your data in the event you need your backup. Steps like ensuring you have the right people, processes, and tools to bring back that backed up data. Not every company has the resources to hire someone with the wide range of expertise required and that’s where Convergent can step in.

  • Backup
  • Disaster Recovery Planning
  • Technology Business Continuity Planning
  • Backup & DR as a Service